Leadership

Literally. Attitude is everything. Before you step into your next meeting or walk through the door of your office, check your attitude. Are you relaxed or are you stressed out? Are you tight-lipped because you’re still irritated by that last phone call with opposing counsel or are you ready to smile? Are you already smiling? […]

If you’re like most attorneys, you’ve attended your fair share of seminars. Not just CLE seminars, but seminars on Practice Management, too. You may have even read a book or two on time management or client development. You probably have a pretty good idea of what you’re supposed to do to better manage your time […]

Do you know that, according to the U.S. Department of Labor, the #1 reason people leave their jobs is because they do not feel appreciated on a day-to-day basis? And according to a 2007 Gallup Poll, most employees have not received any recognition in over a year! In his book, How Full is Your Bucket?, […]

In is book What They Don’t Teach You in Harvard Business School, Mark McCormick reported the results of a study that tracked Harvard MBA graduates from 1979 to 1989. In 1979, the graduates were asked whether they had set clear, written goals for the future and made plans to accomplish them. Here’s what the study […]

I just finished reading The War for Talent. If you’ve ever had any hiring or staffing problems, I would highly recommend that you read this book. OK, so I’m recommending that everyone reading this post should read it. Aside from numerous references to Enron – it was written before Enron’s collapse – it’s full of […]

OK. I admit it. I’m a total Starbucks addict. I’m sipping a grande bold as I write this. And I know that my last post was also about Starbucks. But I just bought The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, by Joseph A. Michelli. (By the way, did you know that if […]

One of my favorite authors on business development and leadership is D.A. Benton. In her book, Lions Don’t Need to Roar, she discusses the importance of emulating success as a means to become more successful. As you continue to grow your practice and strive toward greater success, keep this advice in mind: Keep a keen […]

In his book The E-Myth Revisited, Michael Gerber tells a story of asking Tom Watson to what he attributed the phenomenal success of IBM. Watson replied that “IBM is what it is for three special reasons.” 1) Watson said he had a very clear picture of what the company would look like when it was […]

Roy Yamaguchi is the 50-year-old creator of Roy’s Hawaiian fusion restaurants. In a recent interview published in the Gulf Coast Business Review, Roy was asked what advice he would give entrepreneurs. His answer: “I think the most important thing to understand is who you are and where you are in your life and how committed […]

It’s a fact that the most successful law firms know how to deliver stellar client service while maintaining a high level of productivity and morale among their attorneys and staff. And the demand for stellar service is not going to decline in the years to come. Rather, the demand will continue to increase as we […]