I just finished reading The War for Talent. If you’ve ever had any hiring or staffing problems, I would highly recommend that you read this book. OK, so I’m recommending that everyone reading this post should read it.
Aside from numerous references to Enron – it was written before Enron’s collapse – it’s full of so much great stuff, I know I’ll be blogging about it again in the near future. But for today, chew on this quote from the founder of Visa.
“Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to use by people with all the other qualities.”- Dee Hock, founder and CEO emeritus of Visa